Frequently Asked Questions
What happens during our calls/sessions?
Coaching is a process of making changes where I will support you in staying focused on your goals. There doesn’t need to be intense effort to create noticeable results. Set the tone that best supports you. Come with something you would like coaching on to each session, I will follow your lead as we explore your obstacles and create new strategies.
How much does coaching cost?
This depends on you. The first session we have is complimentary. In this session we have a conversation and assessment about where you are in your ADHD journey, and I show you the framework I use. Then you decide if it is the right fit for you and we schedule further sessions.
You choose if you want one-on-one (1:1) sessions or group sessions.
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The fees vary and are not typically covered by insurance (depending on where you are from).
How do I make my payment to you?
Purchasing my services is similar to paying for a membership or retainer fee. I ask that I receive your payment in advance of our meetings. There are multiple options to pay for services you can pay via PayPal, or etransfer. For more information email howadhdrolls@gmail.com
Who calls who?
Our sessions will be held online through Zoom. You'll receive a link in the confirmation email. If we decide to meet over the phone, I'll give you a call at our scheduled time. Should you prefer an in-person meeting, please note that there will be an additional fee to cover travel and space rental. Let know what works best for you; I'm happy to accommodate your needs!
What happens if I don't login at our appointment time?
If you know you will be more than ten minutes late, please call and let me know you are running a bit behind. If you are more than 10 minutes late or miss an appointment without notice you may need to forfeit the session and you will be charged for that session.
What happens on holidays, vacations or if I miss a session?
Please give me at least a 24 hour notice if you know you will need to miss a session. Without 24 hour notice, you will be charged or rescheduled at my discretion. I will not reschedule no call/no shows. Together we can design a plan for coaching sessions that may fall on holidays/vacations, we can still meet online (that's the beauty of online coaching). If you have an emergency, please call as soon as you realize there is a problem. I completely understand these situations occur.
What if I want to email you between calls?
I encourage you to check in with me between appointments. It is my privilege to provide this extra level of service. I do ask that you keep email messages to one paragraph. If my response will take longer than a paragraph to answer I will ask that you bring your thought to the next coaching session. Save more involved coaching issues for our appointments where we can work through them adequately. I will return your emails as soon as possible.
Why do I need to take “action steps” between our calls?
If you don’t complete it, notice that you didn’t and let me know if you want to talk about this at our session. DO NOT be hard on yourself or feel you need to make excuses or apologize to me. I am your coach not your teacher, therapist or parent. I am here to help you meet your personal identified goals and assist you in finally making the changes you want in your life.
How long does coaching take?
The duration of coaching depends upon individual needs. Most of my clients work with me from 3-6 months. That time frame will allow us to establish a solid foundation, thoroughly identify your challenges and strengths, design and practice new strategies and habits, experience progress and create lasting change. My goal is to empower you not enable you. Typically clients experience the most results the longer we work together, however you will still benefit greatly with new strategies and solutions even if you decide on a shorter coaching package.